Logo Backing Fire | Flame
Status:
Connecting...
Intelligence
Agent not ready
No active contact
Unknown
General

After Call Work

Complete any necessary notes or tasks for this contact

Customer Chat

No active chat contacts

Chat contacts will appear here when available
Chat functionality is connected and ready
Audio Settings

Chat Notification Settings
Flash the chat tab at regular intervals when there's no activity to remind about open chat

Device Settings
Use the Amazon Connect settings to configure your microphone and speakers.
Initializing...
Blind Transfer
Loading quick connects...
Recent Contacts
Phone Number Start Time Duration Disposition Status Actions
No recent contacts